Resources › Dimond Roofing Dunedin Case Study | Vibe.fyi
Resources › Dimond Roofing Dunedin Case Study | Vibe.fyi
Getting your whole team onboard with change is not an easy task. Despite your best change management efforts, some things may not go to plan. Sometimes all it takes is a bit of feedback from your team and a willingness to adapt.
The Area Sales Manager of Dimond Roofing Dunedin, shares how his team encouraged the wider business to get involved with Vibe.fyi.
Part of my work here at Dimond Roofing is to manage the content that goes onto Vibe.fyi. These messages go out to the team at Dimond
Roofing, Easy Steel, REO and the JWL Logistics crew. That’s a mix of people who are in the office, and remote or non-desk workers in the
warehouses and beyond.
About two months ago, we introduced Vibe.fyi to the business and our team were really excited to get it running. The day after setting it up and getting slides running, we came into work and found the TV screens switched off. We switched it back on and walked away – only to find it switched off again.
This cat and mouse game really puzzled me, so I asked the workers if they had seen the messages playing on the screens. To my surprise, I
found that no one wanted to watch it because it felt like they were being told things they already knew – plus it interrupted their lunch
breaks.
At first, we had the usual lifesaving rules, company values, snippets from newsletters we’d send out. Those were good but that’s not what our workforce wanted to see.
We had to find a way to get people embracing Vibe.fyi like it was part of all our other tools and actually enjoy watching the content that was up there. Our aim was to spark conversations between staff and make people more approachable. This is because we know that when people know more about each other, they care about each other’s health and safety.
My team decided to build a unifying experience by making our content as personal as possible without losing business-critical information
along the way. We made it personal by sharing our workforces’ family photos, special occasions, Vibe.fyi’s plug-and-play
programs and hobbies – we even have a picture of me in a pink tutu for Pink Shirt Day! Our business-critical slides include a calendar of who’s
away, our upcoming Protect meetings, and highlights from our newsletter.
Now, we have people sitting and watching the screens in the lunchroom! The real indicator of success was when people would approach us for more details about what they saw on the slides. It meant that people liked what they saw on screens, and it was memorable.
We built our Vibe.fyi experience as a team and created an experience where everyone can have a say on what shows up. Of course, there was
resistance initially. People didn’t feel like they needed a voice. But my top tip is to walk the talk; there’s no use encouraging people to
share their personal stories if you’re not willing to put yourself out there.
Really great for providing snackable and understandable content, it’s visually a great way to communicate.
The impact when people see our big digital wall at reception is great.
It's very cool and a great way to communicate with and engage my non-wired employees.
The digital templates are extensive and the Vibe team support is outstanding. The feedback I get from my team tells me we're on the right track.
This software has helped stop geographical office separation and team silos.
Meetings are shorter. We get immediate reporting to the whole business on performance without having to send more emails to get the data required.
We are now able to share general company information and specific site information to large groups of people.
It suits our teams and contractors in different locations, which in the past has been difficult to communicate with.
Vibe helps us get internal messaging to staff in a fun, graphic format.
As well as the serious stuff, slideshows of staff events are very popular. Plus, promote our outward-facing social media content inwardly to staff and visitors.
We started with COVID messages, but after 6 months, we were communicating other business events on site.
We're using Vibe for EVERYTHING. Facebook groups, café menus, surveys (with a QR code), internal videos, welcoming our summer interns, Christmas messaging from our CEO + more!
Before Vibe there was a lot of 'printed flyers' which is both costly and environmentally unfriendly.
With Vibe's on-screen format it’s easy to make changes instantly on the fly without the need for a reprint. No more excuses from staff not reading internal emails. Messaging is right there, on the screen.
You can just have it all on Vibe.
Even when you’re at home, you can have these snackable bits of content you can retain, instead of having to check an email, look at an announcement, go from one platform to another.
We easily share information to staff in all locations that isn't always available to them.
The different templates are a bonus - there's always a layout that works.
We have found Vibe very effective as an implementation model for dashboard content.
It helps us visualise data. It’s a great system and I would definitely recommend it.