Resources › New World: A communication tool as unique as every store
New World Supermarkets
A communication tool as unique as every store
Resources › New World: A communication tool as unique as every store
A communication tool as unique as every store
New World supermarkets are a New Zealand success story with more than 140 stores across the country.
Each store is run by locals and is truly unique - requiring a communication tool that is easy to use and customise.
Vibe.fyi puts the power to communicate quickly and effectively in each store owner's hands.
They can create, customise and deploy lively and engaging communication to in-store employees and customers across their own channel
within moments.
Hardware and installation
Vibe.fyi channel
Content management software (CMS)
Extensive library of engaging templates
Infotainment
News streams
Real-time customer NPS score
Real-time customer comments
Vision & values
Store/brand strategy
In the community
Photo boards
In-store savings
New in store (products)
Staff achievements
Store promotions
Hygiene/Health & Safety
Vacancies
What's on - training
& events
Store social
media activity
Self-checkout
tips & tricks
Staff recognition
We are now able to share general company information and specific site information to large groups of people.
It suits our teams and contractors in different locations, which in the past has been difficult to communicate with.
This software has helped stop geographical office separation and team silos.
Meetings are shorter. We get immediate reporting to the whole business on performance without having to send more emails to get the data required.
Vibe helps us get internal messaging to staff in a fun, graphic format.
As well as the serious stuff, slideshows of staff events are very popular. Plus, promote our outward-facing social media content inwardly to staff and visitors.
You can just have it all on Vibe.
Even when you’re at home, you can have these snackable bits of content you can retain, instead of having to check an email, look at an announcement, go from one platform to another.
Before Vibe there was a lot of 'printed flyers' which is both costly and environmentally unfriendly.
With Vibe's on-screen format it’s easy to make changes instantly on the fly without the need for a reprint. No more excuses from staff not reading internal emails. Messaging is right there, on the screen.
It's very cool and a great way to communicate with and engage my non-wired employees.
The digital templates are extensive and the Vibe team support is outstanding. The feedback I get from my team tells me we're on the right track.
We started with COVID messages, but after 6 months, we were communicating other business events on site.
We're using Vibe for EVERYTHING. Facebook groups, café menus, surveys (with a QR code), internal videos, welcoming our summer interns, Christmas messaging from our CEO + more!
We have found Vibe very effective as an implementation model for dashboard content.
It helps us visualise data. It’s a great system and I would definitely recommend it.
We easily share information to staff in all locations that isn't always available to them.
The different templates are a bonus - there's always a layout that works.
Really great for providing snackable and understandable content, it’s visually a great way to communicate.
The impact when people see our big digital wall at reception is great.
